Senior Telecom Data Analyst
The Role & Team:
The candidate will have to analyse and validate the implementation of the keys performance indexes for wireless and wireline network monitoring applications, drive the end-to-end definition of the data feeds in distributed monitoring systems, perform data validation tests to ensure the integrity and consistency of the data provided by our products, analyze and resolve customer issues related to metrics and data feeds, work in development and implementation of entire solution packages offer ( data processing , ETL , reports , dashboard) based on PM and customer requirements.
Candidate should be familiar with networking technologies, Mobile protocols for LTE, UMTS and GSM, Data and VoIP/VoLTE protocols applications
Key Responsibilities:
Implement reports and define metrics according to PM and customer requirements.
Data validation of metrics and reports for the integrity and consistency of the end-to-end results.
Design, develop and integration of data adapters, analytic metrics/ KPIs and aggregators to consume telecom data and provide business insights and reports.
Analyze customer issues affecting metrics and data feeds and follow up on the resolution path.
Interact with intra-organizational contacts and customers.
Analyze the product requirements and produce functional specifications.
Review technical documentation and provide feedback.
Identify technical implementation issues and provide feedback to development teams and Product managers.
Work with remote developers, Professional Service Engineers, Quality Assurance teams and field/sales engineers.
Education
Master Degree in Computer Science, Electronic/Telecommunication Engineering or similar.
Technical Skills
· Strong knowledge of telecom networks (mobile, fixed, IP transport, fiber).
· Hands-on experience with operational data sources (OSS, BSS, EMS/NMS, probes, CEM systems).
· Proficiency in SQL, Excel, and data visualization tools (Power BI, Tableau, Qlik)
· Ability to manipulate large datasets and perform detailed trend analysis.
· Familiarity with scripting languages (Python preferred).
Industry Knowledge
· Experience in a telecommunications service provider (SP) environment is highly preferred.
· Knowledge of network protocols (TCP/IP, SIP, SS7, Diameter), 4G/5G architecture, service assurance workflows, and OSS/BSS landscapes.
Soft Skills
Strong analytical thinking & problem-solving mindset.
Ability to communicate complex technical findings in business-friendly language.
Proactive attitude and ability to work with minimal supervision.
Detail-oriented with strong organizational skills.
Collaborative team player comfortable in cross-department interactions.
Preferred Qualifications (Nice-to-Have)
Experience with big data platforms (Databricks, Spark, Hadoop).
· Experience in data visualization tools (Power BI, Tableau, MicroStrategy)
Exposure to AI/ML use cases in telecom.
Certifications in data analytics, cloud (Azure/AWS/GCP), or telecom technologies (Cisco, Nokia, Ericsson, SDN/NFV).
Previous experience working w/ cloud native technologies, including usage of k8s
Clickhouse DB knowledge
- Department
- R&D
- Role
- Software Engineering
- Locations
- Portugal
- Remote status
- Fully Remote
- Employment type
- Full-time
What Infovista offers you
As part of our commitment to Infovista Employees we strive to create an environment offering:
- Flexible workplaces - adaptable work schedules, workspaces and locations
- Inclusive culture - everyone’s voice matter.
- Sustainability - environmental, social & governance programs (ESG Group)
- Innovative environment - shape the future of next gen networks.
- Competitive compensation & benefits plans
- Career development plans
At Infovista security is at our core. Working with industries like CSPs, Telecom, Finance, and Government, we prioritize data protection. All employees complete mandatory IT security training and receive ongoing updates to stay ahead of cyber threats. Join us and help safeguard what matters.
Our values
In few words, this is our philosophy to serve employees, customers, and the broader community:

About Infovista
Infovista helps the world's leading operators and enterprises turn network complexity into competitive advantage. Powered by AI/ML and automation, our solutions enable faster, smarter decision-making and exceptional end-user experiences across 5G, IoT, and fixed networks.
Our 600+ professionals from 43 nationalities form a high-performance global team, united by innovation, collaboration, and the pursuit of excellence.
Together, we deliver True Network Intelligence to customers in more than 130 countries.
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